We provide free standard shipping Australia wide for orders over $300 AUD.
For orders less than $300, there is just an easy $10 AUD flat rate. We cover additional shipping costs for the folks living remote in Australia.
Timeframes
Our prints & frames are made to order just for you, right here in Sydney.
- Print-only orders will be dispatched from our workshop within 3 - 5 business days (although we often get these out faster).
- Orders that include framing take up to 10 - 14 business days to be dispatched.
Delivery times will vary depending on your location, but you will receive a tracking number via email once your order is dispatched so you can keep a close eye on it's location - just give it 24 hours for the first update to display on the tracking page.
We use the Couriers Please service for the majority of our parcels.
Steady Shipping Guarantee
We want you to have complete peace of mind when shopping on Steady Store. We provide complimentary insurance up to $1,000 AUD for items deemed to be lost or damaged in transit.
Lost Orders
If you suspect your order might be lost & the tracking link hasn't updated within the last three business days, contact us at hello@steadystore.com.au & we will follow up with the courier ASAP.
If in the worst case scenario, the courier cannot locate your artwork, we will make & ship a replacement out to you at no extra cost.
Damaged Artworks
If your artwork has arrived with a blemish, please take a couple of photos in good natural lighting & email us at hello@steadystore.com.au as soon as possible.
If the artwork is deemed faulty, we will replace, credit or refund you. Please allow up to 10 days for any refunds to appear in your bank account.
